Need assistance with your order?
Any questions? Call us
1-877-390-1797Send us a message
If you need assistance for special handling of your case, please use the link below to send us an email.
By clicking the button below you will proceed to your email client with our adresss. Please write us a message and our team will contact you within 48 hours.
Thank you very much for reaching out to us.
We are looking forward to speaking with you.
Services form
Our support team is here to ensure an exciting and fun shopping experience for all of our customers. We are completely dedicated to our mission. Please use the link below to open a support case.
By clicking the button below you will proceed to the online form. Please fill out the form to the best of your abilities and our team will contact you within 48 hours.
Thank you very much for reaching out to us.
We are looking forward to speaking with you.
Working Hours
Customer services
| Monday-Fri | 8:30 am - 4:30 pm | |
| Saturday | Closed | |
| Sunday | Closed |
Sales department
| Monday-Fri | 7 am - 6 pm | |
| Saturday | 7 am - 6 pm | |
| Sunday | 7 am - 6 pm |
* Easter Sunday, Christmas, New Year..: Closed
Sometimes such things may happen. We have special claims team to help to resolve such cases and make every customer satisfied as much as it can be possible. By clicking the button below you will proceed to the online form. Please fill out the form and describe your case. Our customer care team will reach you as soon as possible using the information provided by you in the form. Kindly ask you to provide accurate contact information as well as the order number, so we could process your request in a timely manner.
Claims linked with the participation of manufacturer (i.e. sending additional items, parts, replacements) may result in a prolonged timeframe of the resolving the case. In such cases the timeline may vary up to 12 weeks, mostly depending on current availability and freight time. Claims linked with the actions of transportation agents will be closed until resolution provided by the transportation company.