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Condition Of Use

These Conditions of Use apply to nyfurnitureoutlets.com operated by NY Furniture Outlets, Inc. Throughout these Conditions of Use, NY Furniture Outlets, Inc. is referred to as “we”, “us” and “our”. Our Conditions of Use have been created as our persuasion of delivering the best customer experience.

Credit card charge
 
Your credit card will get charged up to 72 hours after placing your order. We have a "Pre-pay" policy to protect ourselves from fraudulent orders. The charge will appear on your card as New York Furniture  

Shipping costs
 
We have free shipping on all orders shipping to US Mainland.  Extra charge may be applied on deliveries to Canada. For more details please see Shipping Details.
 
Assembly terms and conditions
 
Much of our furniture is assembled, but some of it is quick and easy to assemble. If you need a service to assemble your furniture, we provide white glove delivery. See White Glove Delivery.
 
Warranty Policy
 
All Products are covered under the manufacturer's warranty. Please contact us for help with warranty issues for products you purchased through our company.
 
Customer Service
 
We strive to carry quality brands and deliver your new furniture in perfect condition. If you need service on furniture, we will do everything we can to help you. The manufacturer usually handles part replacements, etc. There will be a note in the literature that comes with your new furniture that will direct you who to call in the event that service or replacement is needed. If this information is not available, please contact us for assistance. We will do everything we can to make sure you are satisfied.
 
Images are for reference only
 
We do our best to accurately show the finish colors of each piece we carry, however colors can vary by personal perceptions, monitor type and age, video card differences and printing variations.


We pick our vendors very carefully. We require that they stock the furniture, package it to arrive safely and provide excellent service after the sale if needed. Also please understand that sometimes furniture does go on back order. We are entirely dependent on our suppliers to relay back order information. Please be understanding when these rare situations arise. Thank you!
 

SMS Terms & Conditions

Our SMS campaigns are designed to provide you with coupons, appointment reminders, and updates on the status of your requested services.

The frequency of messages will vary depending on the campaign you signed up for. You may receive up to 10 messages per month.

Message and data rates may apply. These rates will be determined by your mobile carrier, and you are responsible for any charges that may apply.

To cancel our SMS campaigns, reply with the word STOP to the shortcode provided in the message. To receive help, reply with the word HELP to 877-390-1797.

Please note that carriers are not liable for any delayed or undelivered messages. This includes messages that are filtered by carriers or blocked by mobile device software or settings.

By participating in our SMS campaigns, you acknowledge that you have read and understood these SMS Terms & Conditions. You also agree to receive SMS messages from us and understand that you may opt-out of receiving messages at any time by replying with STOP.

If you have any questions or concerns about our SMS campaigns, please contact us at [email protected]

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